Workplace culture significantly impacts employee engagement, productivity, and overall well-being. When a workplace fosters a toxic culture, it can lead to detrimental effects on morale and performance. Employees often face a dilemma: should they quit, navigate the situation, or try to change the culture from within?
1. Quit: Escaping the Toxicity
For some, leaving a toxic workplace is the most viable option. High-profile examples abound, such as the departure of employees from Uber in 2017 following allegations of sexual harassment and systemic discrimination within the company. The toxic culture resulted in multiple high-level resignations, including that of the company’s co-founder and CEO, Travis Kalanick. Employees recognized that enduring such an environment was detrimental to their mental health and professional growth, ultimately opting to find healthier workspaces.
2. Navigate: Surviving the Storm
Navigating a toxic culture can be a practical choice for those who cannot afford to leave immediately. This approach involves developing coping strategies and finding ways to manage the negative environment. Employees at tech giant Amazon have often reported a high-pressure culture that can lead to burnout. However, many have chosen to endure and find ways to thrive within this culture by focusing on skill development and career advancement. By actively seeking mentorship and building supportive networks, individuals can manage their experiences while still pursuing their professional goals. These days the demand for professional coaching counseling and mentoring is rising.
3. Change: Influencing from Within
For those who are passionate about their roles and believe in the organization’s mission, initiating change can be a compelling option. A notable example is the efforts made by employees at Buffer, a social media management platform. Following the discovery of a negative work environment marked by burnout and lack of communication, the team came together to create a transparent culture and prioritize mental health. Through open discussions, feedback mechanisms, and leadership commitment, Buffer successfully transformed its workplace culture into one of inclusivity and support.
Dealing with a toxic workplace culture requires careful consideration of one’s situation and options. Quitting may offer immediate relief, while navigating the environment can provide time for preparation before making a change. On the other hand, initiating changes from within can lead to a more supportive culture for all. Each decision has its own set of challenges and rewards, and understanding these dynamics can empower individuals to take the best course of action for their careers and well-being. Ultimately, fostering a healthy workplace culture should be a priority for organizations, as it directly influences employee satisfaction and retention in today’s competitive landscape.
The Human Capital profession – HR is expected to build Talent and Culture, if the fish rots from its head, even the best HR Team will have limitations if the leadership doesn’t take ownership and support the right culture.
Jorely Mathew
Chartered FCIPD, FCPHR, MBA, CHE, ACSTH – (ICF)